We offer a risk-free 30-day return and exchange policy for all our products, except for items marked as final sale.

To be eligible for a return, items must be unworn (except for trying on), unwashed, unaltered, and returned in their original packaging.

Returning your items within Europe is simple and free. Just email us at support@mensbestbasics.com, and we’ll guide you through the return process.

If your item is damaged or defective, please contact us directly for assistance.

Click the button below to start your return request.

Once we receive your return, our automated system will process your replacement or exchange order. You’ll receive an email notification as soon as your exchange has been processed. Exchanges are always available within 30 days of purchase.

To start your return, email us at support@mensbestbasics.com and let us know the size you’d like to exchange for.

Of course, you can choose another carrier at your own expense. You can then send the parcel to the return address below. Please include your order number and contact details so that we know who the parcel belongs to and can initiate the refund process.

Men's Best Basics
Barnsteen 800
3316 KK
Dordrecht

Your satisfaction with Men's Best Basics means everything to us. If something about your purchase didn’t meet your expectations, reach out to our support team here. We’re here to make it right and ensure you get the experience you deserve.

Email us at support@mensbestbasics.com where a top-notch team is waiting to help you.

Cancelled Orders
If you see a charge on your credit card for a cancelled order, it’s likely a pre-authorization and not an actual payment.

If you paid via PayPal, the cancelled order should automatically generate a refund to your account.

Credit Card Refunds
Please allow up to 7 business days for the funds to be returned to your payment method. Refunds are processed within 14 days after we’ve received the returned items.

iDEAL, Bancontact, and PayPal Refunds
These are usually processed instantly. If you’ve received a confirmation of the refund but don’t see it in your account, please contact us directly so we can investigate further.
Refunds for returned items are processed within 14 days of receipt.